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Life Enrichment Coordinator

Job Summary:

Reporting to the Program Manager as a Life Enrichment Coordinator, this position is responsible for executing duties in multiple areas of the organization: Respite Club, Brain Health Workshops, and Caregiver Resources and Front Desk Member Experience.  These duties include, but are not limited to, creating and delivering vibrant, meaningful activities to Respite Club members, managing new and ongoing relationships with families and visitors inquiring about programs at The Ivey; continuously and effectively serving as a resource guide that provides hope, guidance, advocacy, education, and support for the whole family. All employees of The Ivey are required to act as mission ambassadors and demonstrate public and private support of The lvey's policies, procedures, management, safety precautions, and confidentiality.

DUTIES AND RESPONSIBILITIES Include but not limited to:

Life Enrichment – Requires a creative, extroverted, energetic, motivated, and adaptable individual. This role creates and delivers vibrant, meaningful activities to individuals living with memory loss in the Mild Cognitive Impairment or early stage of dementia.

Brain Health Workshops- Supports The lvey's Brain Health Workshops by helping workshop participants develop sustainable strategies to bring overall wellness, health, and well-being into their lives. As a member of the accountability team, The Ivey team will help clients achieve their goals by supporting them each week throughout the workshop.

Caregiver Resources – This role establishes meaningful relationships with individual members and their families, providing timely and ongoing feedback; seeks to understand the unique and common needs of members, clients, and families for programs that provide assistance with support, accountability, long-term planning issues, coordination of care, educational referral links; facilitates interdisciplinary family care plan meetings and executes subsequent required communications, written & verbal.

Front Desk Member Experience-  Back-Up for front desk when needed:  greet all visitors, members, and family caregivers at the front lobby; provide a gracious, warm, courteous, and professional critical first impression of The Ivey; answer all calls in a timely, courteous, and professional manner, ensuring that all questions are answered, and all prospective member contact information is obtained; provide security of the lobby at the front door, ensuring all members leave the building escorted by an approved family member or staff member of The Ivey.  

Membership Growth, Intake, and Community Outreach: perform activities and initiatives that attract and attain membership growth to achieve the organization’s financial and client satisfaction objectives; promote and sell new memberships by interacting with established clients & develop new prospects by responding to and following up on inquiries, providing tours of the building, and completing the enrollment process of new clients.

QUALIFICATIONS Required Education and Experiencea

  • Bachelor's degree in a related field or equivalent experience/advanced degree in related fields such as gerontology, counseling, social work, family services, and others.
  • 2+ years directly related experience working with older adults, specifically with memory loss, Alzheimer's, and Parkinson's disease.
  • Strong organizational and leadership skills with the ability to manage multiple tasks simultaneously.
  • Excellent interpersonal and communication skills to engage effectively with clients, families, and internal teams.
  • Obtain & maintain a valid CPR/First Aid Certification from an approved agency, i.e., American Red Cross
  • Demonstrated comfort with computers, excellent working knowledge of Outlook and Microsoft Office software programs, and video conferencing software such as ZOOM and Microsoft Teams.
  • Demonstrated proficiency in all written and verbal communications; desire and proficiency in proofreading written work for punctuation, grammar, spelling, sentence structure, and brand voice

PHYSICAL JOB REQUIREMENTS--The facility is a general health-oriented environment with possible exposure to infectious/contagious diseases and hazardous materials.  Frequent movement is required throughout the building and campus, including frequent amounts of standing and walking; moderate amounts of balancing, stopping, kneeling, crouching, crawling, and reaching as well as upper extremity motor control, coordination, and finger work. Position requires medium strength requirements with occasional need for heavy work, including assisting staff and clients or members with transfers and ambulation up to 200 pounds, lifting and carrying equipment from the ground up to table height up to 45 pounds.